Returns and refunds are handled by Temu
Because Elegant Style Hub is an affiliate store, your payment for any dress goes to Temu — it never reaches us. That means we cannot accept returns, receive returned items, or issue refunds ourselves.
All returns and refunds are handled by Temu, under Temu’s own return policy, through the buyer’s Temu account.
How to return an item or request a refund
- Sign in to your Temu account.
- Open your orders and find the item.
- Follow Temu’s return or refund steps shown there.
Temu’s current return terms, eligibility, and any time limits are shown in your Temu account and at checkout, and Temu may update them from time to time. Please check those terms on Temu before and after ordering, as they are the terms that apply to your purchase.
What we can help with
While we cannot process returns or refunds, we are glad to help with anything about this website itself — for example, if a product link took you to the wrong item. Reach us through our Contact page, and for everything about an order, Temu support is the right place.